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latasia3
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Join date: Feb 9, 2024
Posts (2)
Mar 24, 2024 ∙ 1 min
Crushing Backlogs with 94% FCR: The 24/7 Coverage Strategy Unveiled!
See the case study PDF. SYNCIFIED CX TEAM SETUP 24/7 Coverage for Live Chat and Email 5 Agents and 1 Team Lead Offshore Remote Agent...
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Mar 4, 2024 ∙ 7 min
"2024 Customer Experience Trends: Insights from Zendesk"
More than two centuries ago, Benjamin Franklin observed that “ when you are finished changing you're finished.” While Franklin could...
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