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WELCOME TO SYNCIFIED CX
Unlocking the Potential of Customer Experiences
where exceptional customer support is not just a service; it's a strategic partnership. As a premier customer support agency, we offer top-tier talent specializing in digital customer support. Our commitment is to redefine industry standards by providing agile onboarding, ensuring efficient handle time, and delivering customercentric solutions that result in unparalleled satisfaction.
OUR STORY
Elevating Customer Support Since July 2023
SyncifiedCX came into existence with a visionary goal — to revolutionize customer support operations. Founded with a passion for excellence, our journey commenced with a steadfast commitment to reshaping the standards of digital customer support.
Expert Leadership
Meet the architect of SyncifiedCX, an industry luminary with an extensive decade-long career in customer experience, and business development. Our founder's illustrious background includes pivotal roles in renowned brands such as Alice and Olivia, SKIMS, Macy's Marketplace, and BaubleBar. This wealth of experience brings unparalleled expertise to the helm, ensuring SyncifiedCX stands at the forefront of innovative customer support solutions.
MISSION AND VISION
Empowering Excellence In Customer Experience
At SyncifiedCX, our mission is crystal clear - we empower mid-size to large enterprises with top-tier Customer Experience solutions, ensuring excellence across every digital touchpoint. Our vision is to redefine the digital landscape by infusing humanized connections into every interaction, creating a future where empathy, timely resolutions, and exceptional service set the standard.
TESTIMONIALS AND REVIEWS
Latasia has been a great asset to the marketplace team in 2022. She has an eye for brands that will fit in our strategy and brings her opinion to the team.
Latasia has demonstrated the ability to personalize responses to add in empathy statements and provide quality. Overall, she is a joy to work with and we are very happy to have her on the BK Guest Care Team!
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